As a leading provider of Telecommunications services it is essential that Telekom Romania maintain their ability to develop and deliver their key products and services in accordance with the expectations of its key interested parties.

As such, it is the policy of Telekom Romania to maintain a Business Continuity capability to ensure the prompt and efficient recovery of essential operations from any incident or physical disaster occurring at any of its premises.

In order to be able to do this, Telekom Romania have established a framework and supporting plans so that there is a consistent and systematic method for the identification of threats/incidents and a common way of assessing the potential or actual impact and therefore who should be informed and who should be managing the situation.

Telekom Romania’ BCMS is following the relevant standard, i.e. ISO 22301:2012.

Incident/Crisis Management - sometimes referred to as Incident Management, is the over¬arching process that provides the appropriate leadership, decision making and management of the wider impact of a crisis, including crisis communications and media handling.

The Crisis Management Plan is owned by the Crisis Management Team (CMT) of each OTE Group affiliate. The OTE Group CMT will provide a point of escalation and a source of strategic level support to the affiliates when required to do so.